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Shipping policy
Every item is printed for you after you order, then shipped with tracking.
Last updated: October 12, 2026
Processing time
Orders are printed and prepared within 0–3 business days before they ship. During peak seasons (for example, the weeks before Halloween and the winter holidays) processing can take longer. If anything unusual delays your order, we'll email you.
Rates and delivery times
| Destination | Method | Cost | Delivery after shipping |
|---|---|---|---|
| United States | Standard | $4.99 per order | 3–8 business days |
| United States | Premium | $19.99 per item | about 3 business days |
| Other countries | Standard | $5.99 per order | 10–20 business days |
Total delivery time = processing time + delivery time. Exact costs for your order are shown at checkout on shop.goosmart.net before you pay.
Where we ship
We ship to addresses in the United States and to most other countries. We currently can't ship to US military addresses (APO/FPO/DPO). Each order ships to one address; for several addresses, please place separate orders.
Tracking your order
When your order ships, we email you a tracking number and the carrier's name. Items in one order may be printed in different facilities and arrive in separate packages.
Taxes, duties and customs
Any sales tax that applies is shown at checkout. For orders shipped outside the United States, import duties, taxes or customs fees may be charged by the destination country. These are the recipient's responsibility and are not included in our prices.
Delays and lost packages
Carriers occasionally run late, especially in peak seasons. If your order seems delayed, email contact@goosmart.net; we respond to delay questions within 12 hours during support hours.
If your order hasn't arrived 30 days after it ships, we'll send a replacement or a full refund of the order.
If tracking says delivered but you can't find the package, check around your property and with neighbors, then contact the carrier. If it still hasn't turned up after 48 hours, contact us and we'll help.
Wrong address
Please check your address carefully at checkout. If you spot a mistake, email us within 6 hours of ordering and we'll fix it before printing. We can't redirect orders that have already shipped, and we can't cover reshipping costs for orders sent to an address entered incorrectly.
Questions
Email contact@goosmart.net. Support hours: Every day, 7:00 am – 10:00 pm (GMT−5).