Last updated: October 25, 2026
Every Goosmart item is printed on demand, just for you, after you place your order. This page explains where we ship, what it costs, and how long it takes.
1. Where we ship
We ship to all 50 U.S. states and Washington, D.C.
We do not currently ship to U.S. territories (such as Puerto Rico or Guam), APO/FPO/DPO military addresses, or destinations outside the United States. Each order ships to one address.
2. Shipping rates
- Standard Shipping: $4.99 flat rate per order.
Your exact shipping cost is shown at checkout before you pay. There are no hidden fees.
3. Delivery time
Total delivery time = processing time + transit time.
- Processing (printing, quality check, packing): 1–3 business days.
- Transit (after your order ships): 3–8 business days.
- Estimated total: 4–11 business days.
Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after 12:00 PM Eastern Time are processed starting the next business day.
During peak seasons (Halloween, Black Friday through Christmas), processing may take 1–3 extra business days. We will post any changes on this page and in the site banner.
4. Where orders ship from
Your items are printed and shipped by our production partners in the United States. Orders are delivered by USPS, UPS, FedEx, or DHL eCommerce, depending on your location and the item. If your order contains several items, they may be printed at different facilities and arrive in separate packages.
5. Order tracking
When your order ships, we email you a tracking number and the carrier name. You can also check your order status anytime on our Order Tracking page.
6. Sales tax
Applicable U.S. sales tax is calculated and shown at checkout based on your shipping address.
7. Lost, late, or stolen packages
- If tracking has not updated for 7 business days, or your order has not arrived within 15 business days after it shipped, email us at contact@goosmart.net and we will open an investigation with the carrier.
- If the carrier confirms the package is lost, we will send a free replacement or issue a full refund — your choice.
- If tracking shows “Delivered” but you can’t find your package, please check with neighbors, your building’s mailroom, and your local post office, then contact us within 7 days of the delivery date so we can help file a claim.
8. Incorrect or incomplete address
Please double-check your shipping address at checkout. You can change your address for free by emailing us within 6 hours of placing your order. If a package is returned to us because of an incorrect or incomplete address provided at checkout, we can reship it once you pay the shipping cost again.
9. Damaged, defective, or wrong items
If your item arrives damaged, misprinted, or not as ordered, we will replace it or refund you at no cost. See our Refund & Returns Policy for details.
10. Contact us
Goosmart LLC
1603 Capitol Avenue, Suite 413A, #3095
Cheyenne, WY 82001, United States
Email: contact@goosmart.net
Support hours: Every day, 7:00 AM – 10:00 PM ET